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Finlay’s Farm Ltd is a producer of farmhouse cheese based near Gatehouse of Fleet in Dumfries and Galloway.

The business markets its cheese under ‘The Ethical Dairy’ brand name, and aspires to strong environmental credentials. The business has been guided by its customers, who request minimal plastic packaging with no polystyrene. Sheep wool is used as insulation to keep the cheese cool in transit.

The company is committed to the low carbon agenda, and is aiming for a true circular economy on the farm.

Sales of the Ethical Dairy cheese products to food service companies was heavily impacted when COVID-19 hit, and as a result, the business quickly moved to online direct sales to consumers.

This resulted in a huge level of interest during lockdown, but the systems in place could not keep up with demand.

SOSE support is helping the business to innovate by enhancing their online e-commerce offering, which will integrate with their accounting system and external courier system, and digitise the traceability of sales, in turn increasing productivity.